Privacy Policy

Last updated: July 2026

This Privacy Policy explains how TextTide Digital Pvt. Ltd collects, uses and protects information you share with us through our website and services.

1. Information we collect

• Contact details you submit through our enquiry form: name, phone number, email address, and message content.
• Business details shared during onboarding for our messaging services (company name, GST details, sender ID information).
• Basic technical data such as browser type and pages visited, used only for improving the website.

2. How we use your information

• To respond to enquiries submitted through the contact form.
• To set up and manage messaging service accounts for business clients.
• To send service-related updates, invoices, and support communication.
• To comply with TRAI/DLT regulatory record-keeping requirements.

3. How we share your information

We do not sell or rent your personal information. Client data may be shared with telecom operators and DLT platforms strictly as required to deliver messaging services and meet regulatory obligations.

4. Data security

We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, alteration or disclosure.

5. Cookies

Our website may use basic cookies to remember your preferences and understand site usage. You can disable cookies through your browser settings at any time.

6. Your rights

You may request access to, correction of, or deletion of your personal information held by us by writing to info@texttidedigital.com.

7. Changes to this policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "last updated" date.

8. Contact us

For privacy-related questions, contact us at info@texttidedigital.com or +91-96900-12134.